The following lists the peer-reviewed publications arising from VRE research by our members. Publications are listed chronologically, with most recent at the top.
Books
Iedema, R., Carroll, K., Collier, A., Hor, S. Y., Mesman, J., & Wyer, M. (2019). Video-Reflexive Ethnography in Health Research and Healthcare Improvement: Theory and Application. CRC Press.
Iedema, R., Mesman, J., & Carroll, K. (Eds.). (2013). Visualising Health Care Practice Improvement. London: Radcliffe.
Journal articles and book chapters
Publications are currently being updated
2025
Blom, H., Mesman, J., Van Royen, K., De Grande, K., Raman, E., Moens, E., & Mulder, T. (2025). From ‘Best Practice’to ‘Best Fit’. Evaluating the Implementation of Video Reflexive Ethnography as an Improvement Tool in a NICU Setting. SSM-Qualitative Research in Health, 100608. https://doi.org/10.1016/j.ssmqr.2025.100608
Furniss, T. (2025). Investigating Video Reflexive Ethnography as a Healthcare Quality Improvement Methodology (Doctoral dissertation, University of Leicester). https://figshare.le.ac.uk/articles/thesis/Investigating_Video_reflexive_ethnography_as_a_healthcareQuality_Improvement_Methodology/28238969
Noble, C., Ajjawi, R., Billett, S., & Goldszmidt, M. (2025). How to Approach Qualitative Observational Research in Workplace Learning. The Clinical Teacher, 22(1), e70005. https://doi.org/10.1111/tct.70005
Noble, C., Billett, S., Furness, L., Carrigan, B., O’Shannessy, M., Teodorczuk, A., & Ajjawi, R. (2025). The Possibilities of Observational Research in Workplace Learning: The Case of Video‐Reflexive Ethnography. The Clinical Teacher, 22(1), e70010. https://doi.org/10.1111/tct.70010
2024
Barratt, R., & Gilbert, G. L. (2024). Hospital health care workers’ use of facial protective equipment before the COVID-19 pandemic, implications for future policy. American Journal of Infection Control, 52(5), 502-508. https://doi.org/10.1016/j.ajic.2023.12.003
Dickson, J., Mesman, J., Guthrie, B., & Grant, S. (2024). Using Video-Reflexive Ethnography on an Acute Medical Unit: Methodological Challenges, Solutions and Opportunities within a Complex and Busy Clinical Setting. International Journal of Qualitative Methods, 23, 16094069231222143. https://doi.org/10.1177/16094069231222143
Manojlovich, M., Barwig, K., Bekele, J., Bradshaw, K., Charania, N. A. M. A., Lundy, F., … & Leech, C. (2024). Using Video to Describe the Patient-Controlled Analgesia Pump Programming Process: A Qualitative Study. Journal of Nursing Care Quality, 39(1), 31-36. https://doi.org/10.1097/ncq.0000000000000717
Mesman, J., Carroll, K., Collier, A., Hor, S., & Iedema, R. (2024). Research Quality in Participatory Visual Research. In The SAGE Handbook of Qualitative Research Quality (pp. 262-277). SAGE Publications Ltd.
Smolka, M., & Mesman, J. (2024). Practicing Care-as-Affect and Engagement-as-Critique: Careful Engagement in Socio-Technical Integration Research and Video-Reflexive Ethnography. In Ethical and Methodological Dilemmas in Social Science Interventions: Careful Engagements in Healthcare, Museums, Design and Beyond (pp. 189-207). Cham: Springer International Publishing.
Wyer, M., Hor, S. Y., Barratt, R., Garrahy, P., Moore, C., Veazey, L. W., … & Gilbert, G. L. (2024). Exploring the safety and quality of mobile X-ray imaging in a new infectious disease biocontainment unit: an in situ simulation and video-reflexive study. BMJ Open, 14(2), e080152. https://doi.org/10.1136/bmjopen-2023-080152
Wyer, M., Hor, S. Y., Ferguson, P. E., Morath, A., Barratt, R., Priestley, C. M., … & Gilbert, G. L. (2024). Using Video-Reflexive Methods to Develop a Provider Down Protocol for the New South Wales Biocontainment Center. Health security, 22(S1), S34-S44. https://doi.org/10.1089/hs.2023.0165
2023
Carroll, K. (2023) Video-Reflexive Ethnography (VRE) in Health Care Research and Optimisation. In Kevin Dew and Sarah Donovan (Eds.) Encyclopedia of Health Research in the Social Sciences (pp. 346-351). Edward Elgar Publishing.
Collier, A., Balmer, D., Dai, L., Hikaka, J., Bloomfield, K., & Boyd, M. (2023). Older people, medication safety, and the role of the community pharmacist: a longitudinal Ethnographic study. Journal of Pharmacy Practice and Research, 53(1), 18-25. https://doi.org/10.1002/jppr.1839
Dadich, A., Rodrigues, J., De Bellis, A., Hosie, A., Symonds, T., Prendergast, J., … & Collier, A. (2023). Patient safety for people experiencing advanced dementia in hospital: A video reflexive ethnography. Dementia, 22(5), 1057-1076. https://doi.org/10.1177/14713012231168958
Dadich, A., Hodgins, M., Womsley, K., & Collier, A. (2023). ‘When a patient chooses to die at home, that’s what they want… comfort, home’: Brilliance in community‐based palliative care nursing. Health Expectations, 26(4), 1716-1725. https://doi.org/10.1111/hex.13780
Gionfriddo, M. R., & Dadich, A. (2023). ‘The Obstacle is the Way’: Methodological Challenges and Opportunities for Video-Reflexive Ethnography During COVID-19. International Journal of Qualitative Methods, 22. https://doi.org/10.1177/16094069231165710
Hor, S., Dadich, A., Gionfriddo, M. R., Noble, C., Wyer, M., & Mesman, J. (2023). Research as care: practice-based knowledge translation as transformative learning through video-reflexive ethnography. Health Sociology Review, 32(1), 60-74. https://doi.org/10.1080/14461242.2022.2161406
Manojlovich, M., Rizvi-Toner, A., DasGupta, R., Farris, K., Friese, C., Kostoff, D., … & Titler, M. G. (2023). Video reflexive ethnography as an intervention to improve oral anti-cancer agent patient education: A pilot study. PEC innovation, 2, 100148. https://doi.org/10.1016/j.pecinn.2023.100148
Mesman, J. (2023). Alignment and alienation: Emergency staff and midwifery scholars as co-researchers. In Interdisciplinarity in the Scholarly Life Cycle: Learning by Example in Humanities and Social Science Research (pp. 273-291). Cham: Springer International Publishing. https://doi.org/10.1007/978-3-031-11108-2_15
Obucina, M., Hamill, L., Huynh, R., Alcorn, K., Cross, J., Sweeny, A., & Keijzers, G. (2023). How Clinicians Decide? Exploring Complexity of Antibiotic Prescribing in Emergency Departments Using Video-Reflexive Ethnography. Qualitative Health Research, 33(14), 1333-1348. https://doi.org/10.1177/10497323231198144
Olson, R. E., Copley, J. A., Bartle, E., Hill, A. E., Barnett, T., Dunwoodie, R., & Zuber, A. (2023). The VOTIS, part 2: using a video-reflexive assessment activity to foster dispositional learning in interprofessional education. Journal of Interprofessional Care, 37(2), 232-239. https://doi.org/10.1080/13561820.2022.2037531
Swinglehurst, D., Hogger, L., & Fudge, N. (2023). Negotiating the polypharmacy paradox: a video-reflexive ethnography study of polypharmacy and its practices in primary care. BMJ Quality & Safety, 32(3), 150-159. https://doi.org/10.1136/bmjqs-2022-014963
2022
Billett, S., Sweet, L., & Noble, C. (2022). Learning and participatory practices at work: understanding and appraising learning through workplace experiences. Researching Medical Education, 241-250. https://doi.org/10.1002/9781119839446.ch22
Iflaifel, M., Lim, R., Crowley, C., Greco, F., & Iedema, R. (2022). Using video reflexive ethnography to explore the use of variable rate intravenous insulin infusions. BMC Health Services Research, 22(1), 545. https://doi.org/10.1186/s12913-022-07883-w
Iflaifel, M., Lim, R. H., Crowley, C., Greco, F., Ryan, K., & Iedema, R. (2022). Modelling the use of variable rate intravenous insulin infusions in hospitals by comparing work as done with work as imagined. Research in Social and Administrative Pharmacy, 18(5), 2786-2795. https://doi.org/10.1016/j.sapharm.2021.06.008
McHugh, S., Sheard, L., O’Hara, J., & Lawton, R. (2022). The feasibility and acceptability of implementing video reflexive ethnography (VRE) as an improvement tool in acute maternity services. BMC Health Services Research, 22(1), 1308. https://doi.org/10.1186/s12913-022-08713-9
Olson, R. E., & Dadich, A. (2022). How can video-reflexive ethnographers anticipate positive impact on healthcare practice?. International Journal of Qualitative Methods, 21. https://doi.org/10.1177/16094069221083370
Wyer, M., Barratt, R., Hor, S. Y., Ferguson, P. E., & Gilbert, G. L. (2022). Exploring healthcare workers’ perspectives of video feedback for training in the use of powered air purifying respirators (PAPR) at the onset of the COVID-19 pandemic. BMC Medical Education, 22(1), 688. https://doi.org/10.1186/s12909-022-03742-8
Yong, F. R., Hor, S. Y., & Bajorek, B. V. (2022). A participatory research approach in community pharmacy research: The case for video-reflexive ethnography. Research in Social and Administrative Pharmacy, 18(1), 2157-2163. https://doi.org/10.1016/j.sapharm.2021.04.013
Yong, F. R., Hor, S. Y., & Bajorek, B. V. (2022). Video-reflexive ethnography applications in pharmacy and health services research. In Contemporary Research Methods in Pharmacy and Health Services (pp. 345-368). Academic Press. https://doi.org/10.1016/B978-0-323-91888-6.00032-6
2021
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Iedema, R. (2021). Video-reflexive ethnography as potentiation technology: what about investigative quality?. Qualitative Research in Psychology, 18(3), 387-405. https://doi.org/10.1080/14780887.2020.1794087
Iedema, R., & Bezemer, J. (2021). Video-ethnography and video-reflexive ethnography: Investigating and expanding learning about complex realities. In Organizational Video-Ethnography Revisited: Making Visible Material, Embodied and Sensory Practices (pp. 15-35). Cham: Springer International Publishing.
Korstjens, I., Mesman, J., van Helmond, I., de Vries, R., & Nieuwenhuijze, M. (2021). The paradoxes of communication and collaboration in maternity care: A video-reflexivity study with professionals and parents. Women and Birth, 34(2), 145-153. https://doi.org/10.1016/j.wombi.2020.01.014
Pedersen, K. Z., & Mesman, J. (2021). A transactional approach to patient safety: understanding safe care as a collaborative accomplishment. Journal of Interprofessional Care, 35(4), 503-513. https://doi.org/10.1080/13561820.2021.1874317
Tai, J., Fischer, J., & Noble, C. (2021). Observational studies in health professional education research. Focus on Health Professional Education: A Multi-Professional Journal, 22(1), 94-111. https://search.informit.org/doi/10.3316/informit.948138760634298
Wyer, M., Hor, S. Y., Barratt, R., & Gilbert, G. L. (2021). Testing the efficacy and acceptability of video-reflexive methods in personal protective equipment training for medical interns: a mixed methods study. BMJ Open, 11(10), e052985. https://doi.org/10.1136/bmjopen-2021-052985
2020
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Ajjawi, R., Hilder, J., Noble, C., Teodorczuk, A., & Billett, S. (2020). Using video‐reflexive ethnography to understand complexity and change practice. Medical Education, 54(10), 908-914. https://doi.org/10.1111/medu.14156
Barratt, R., Wyer, M., Hor, S. Y., & Gilbert, G. L. (2020). Medical interns’ reflections on their training in use of personal protective equipment. BMC Medical Education, 20, 1-9. https://doi.org/10.1186/s12909-020-02238-7
Collier, A., De Bellis, A., Hosie, A., Dadich, A., Symonds, T., Prendergast, J., … & Bevan, A. (2020). Fundamental care for people with cognitive impairment in the hospital setting: A study combining positive organisational scholarship and video‐reflexive ethnography. Journal of Clinical Nursing, 29(11-12), 1957-1967. https://doi.org/10.1111/jocn.15056
Dadich, A., Collier, A., & Hodgins, M. (2020). Navigating and understanding organisational complexity in health services: The value of POSH-VRE. Journal of Management & Organization, 26(3), 375-390. https://doi.org/10.1017/jmo.2019.82
McHugh, S. K., Lawton, R., O’Hara, J. K., & Sheard, L. (2020). Does team reflexivity impact teamwork and communication in interprofessional hospital-based healthcare teams? A systematic review and narrative synthesis. BMJ Quality & Safety, 29(8), 672-683. https://doi.org/10.1136/bmjqs-2019-009921
2019
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Collier, A., Hodgins, M., Crawford, G., Every, A., Womsley, K., Jeffs, C., … & Dadich, A. (2019). What does it take to deliver brilliant home-based palliative care? Using positive organisational scholarship and video reflexive ethnography to explore the complexities of palliative care at home. Palliative Medicine, 33(1), 91-101.
Dadich, A., Crawford, G., Laintoll, P., Zangre, I., Dahal, K., Albrezi, D., … & Collier, A. (2024). Engaging with Culturally and Linguistically Diverse Communities to Promote Palliative Care That Exceeds Expectation. Health Expectations, 27(6), e70089. https://doi.org/10.1111/hex.70089
Iflaifel, M. H., Lim, R., Ryan, K., Crowley, C., & Iedema, R. (2019). Understanding safety differently: developing a model of resilience in the use of intravenous insulin infusions in hospital in-patients—a feasibility study protocol. BMJ open, 9(7), e029997. https://doi.org/10.1136/bmjopen-2019-029997
Mesman, J., Walsh, K., Kinsman, L., Ford, K., & Bywaters, D. (2019). Blending Video-Reflexive ethnography with Solution-Focused approach: a Strengths-Based approach to practice improvement in health care. International Journal of Qualitative Methods, 18. https://doi.org/10.1177/1609406919875277
Noble, C., Billett, S., Hilder, J., Teodorczuk, A., & Ajjawi, R. (2019). Enriching medical trainees’ learning through practice: a video reflexive ethnography study protocol. BMJ open, 9(8), e031577. https://doi.org/10.1136/bmjopen-2019-031577
Swinglehurst, D., & Fudge, N. (2019). Addressing the polypharmacy challenge in older people with multimorbidity (APOLLO-MM): study protocol for an in-depth ethnographic case study in primary care. BMJ open, 9(8), e031601. https://doi.org/10.1136/bmjopen-2019-031601
2018
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Lenne, B. S. (2018). The autism diagnostic encounter in action: Using video reflexive ethnography to explore the assessment of autism in the clinical trial. (PhD thesis). http://hdl.handle.net/2123/18595
Iedema, R., Jorm, C., Hooker, C., Hor, S. Y., Wyer, M., & Gilbert, G. L. (2018). To follow a rule? On frontline clinicians’ understandings and embodiments of hospital-acquired infection prevention and control rules. Health. https://doi.org/10.1177/1363459318785677
Carroll, K., & Mesman, J. (2018). Multiple Researcher Roles in Video-Reflexive Ethnography. Qualitative health research, 28(7), 1145-1156. https://doi.org/10.1177/1049732318759490
Carroll, K., Mesman, J., McLeod, H., Boughey, J., Keeney, G., & Habermann, E. (2018). Seeing what works: identifying and enhancing successful interprofessional collaboration between pathology and surgery. Journal of interprofessional care, 1-13. https://doi.org/10.1080/13561820.2018.1536041
Manojlovich, M., Frankel, R. M., Harrod, M., Heshmati, A., Hofer, T., Umberfield, E., & Krein, S. (2018). Formative evaluation of the video reflexive ethnography method, as applied to the physician–nurse dyad. BMJ Qual Saf, bmjqs-2017. http://dx.doi.org/10.1136/bmjqs-2017-007728
Collier, A., Hodgins, M., Crawford, G., Every, A., Womsley, K., Jeffs, C., … & Van, C. (2018). What does it take to deliver brilliant home-based palliative care? Using positive organisational scholarship and video reflexive ethnography to explore the complexities of palliative care at home. Palliative medicine, 33(1), 91-101. https://doi.org/10.1177/0269216318807835
Iedema, R. (2018). Research paradigm that tackles the complexity of in situ care: video reflexivity. BMJ Qual Saf, bmjqs-2018. http://dx.doi.org/10.1136/bmjqs-2018-008778
Dadich, A., & Wyer, M. (2018). Patient Involvement in Healthcare-Associated Infection Research: A Lexical Review. Infection Control & Hospital Epidemiology, 39(6), 710-717. (link)
2017
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Wyer, M. T. (2017). Integrating patients’ experiences, understandings and enactments of infection prevention and control into clinicians’ everyday care: a video-reflexive-ethnographic exploratory intervention (Doctoral dissertation, University of Tasmania). https://eprints.utas.edu.au/23942/
Wyer, M., Iedema, R., Hor, S., Jorm, C., Hooker, C., & Gilbert, G. L. (2017). Patient involvement can affect clinicians’ perspectives and practices of infection prevention and control: A “post-qualitative” study using video-reflexive ethnography. International Journal of Qualitative Methods, 16, 1-10. doi.org/10.1177/1609406917690171
2016
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Hor, S., Hooker, C., Iedema, R., Wyer, M., Gilbert, G. L., Jorm, C., & O’Sullivan, M. V. N. (2016). Beyond hand hygiene: a qualitative study of the everyday work of preventing cross-contamination on hospital wards. BMJ Quality and Safety. doi: 10.1136/bmjqs-2016- 005878. dx.doi.org/10.1136/bmjqs-2016-005878
Gordon, L., Rees, C., Ker, J., & Cleland, J. (2016). Using video-reflexive ethnography to capture the complexity of leadership enactment in the healthcare workplace. Advances in Health Science Education. doi.org/10.1007/s10459-016-9744-z
2015
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Mesman, J. (2015). Boundary-Spanning Engagements on a Neonatal Ward: a collaborative entanglement between clinicians and a researcher. In B. Penders, N. Vermeulen, & J. Parker (Eds.), Collaboration across Health Research and Medical Care. (pp. 149-170). Aldershot: Ashgate. (link)
Wyer, M., Jackson, D., Iedema, R., Hor, S., Gilbert, G. L., Jorm, C., . . . Carroll, K. (2015). Involving patients in understanding hospital infection control using visual methods. Journal of Clinical Nursing, 24(11-12), 1718-1729. doi.org/10.1111/jocn.12779
Wyer, M., Iedema, R., Jorm, C., Armstrong, G., Hor, S., Hooker, C., . . . Gilbert, G. L. (2015). Should I stay or should I go? Patient understandings of and responses to source-isolation practices. Patient Experience Journal, 2(2), 60-68. (link)
Iedema, R., Hor, S., Wyer, M., Gilbert, G. L., Jorm, C., Hooker, C., & O’Sullivan, M. V. N. (2015). An innovative approach to strengthening health professionals’ infection control and limiting hospital-acquired infection: video-reflexive ethnography. BMJ Innovations. 1(4), 157-162. dx.doi.org/10.1136/bmjinnov-2014-000032
Iedema, R., & Carroll, K. (2015). Research as affect-sphere: towards spherogenics. Emotion Review, 7(1), 67-72. doi.org/10.1177/1754073914544477
Hor, S., & Iedema, R. (2015). Bruno Latour: From acting at a distance towards matters of concern in patient safety. In F. Collyer (Ed.), The Palgrave Handbook of Social Theory in Health, Illness and Medicine (pp. 660-674). London: Palgrave Macmillan. (link)
Collier, A., & Wyer, M. (2015). Researching reflexively with patients and families: Two studies using video-reflexive ethnography to collaborate with patients and families in patient safety research. Qualitative Health Research, 26(7), 979-993. doi.org/10.1177/1049732315618937
Collier, A., Sorensen, R., & Iedema, R. (2015). Patients’ and families’ perspectives of patient safety at the end of life: a video-reflexive ethnography study. International Journal for Quality in Health Care. doi: 10.1093/intqhc/mzv095
Collier, A., Phillips, J. L., & Iedema, R. (2015). The meaning of home at the end of life: A video-reflexive ethnography study. Palliative Medicine, 29(8), 695-702. doi.org/10.1177/0269216315575677
2014
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Hor, S., Iedema, R., & Manias, E. (2014). Creating spaces in intensive care for safe communication: a video- reflexive ethnographic study. BMJ Quality and Safety, 23, 1007-1013. dx.doi.org/10.1136/bmjqs-2014-002835
Iedema, R. and Carroll, K. (2014) Intervening in health care communication using discourse analysis. In Jon Flowerdew (Ed.), Discourse in Context (pp. 185-204). Bloomsbury. London. (link)
2013
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Collier, A. (2013). Deleuzians of patient safety: A video reflexive ethnography of end-of-life care (Doctoral dissertation). https://opus.lib.uts.edu.au/handle/10453/23552
Hor, S., Godbold, N., Collier, A., & Iedema, R. (2013). Finding the patient in patient safety. Health: An Interdisciplinary Journal for the Social Study of Health, Illness and Medicine, 17(6), 567-583. doi.org/10.1177/1363459312472082
2012
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Iedema, R., Ball, C., Daly, B., Young, J., Green, T., Middleton, P. M., . . . Comerford, D. (2012). Design and trial of a new ambulance-to-emergency department handover protocol: ‘IMIST-AMBO’. BMJ Quality and Safety, 21(8), 627-633. dx.doi.org/10.1136/bmjqs-2011-000766
Collier, A. (2012). Safe healing environments. In N. Godbold & M. Vaccarella (Eds.), Autonomous, Responsible, Alone: the Complexities of Patient Empowerment (pp. 155-170). London: Interdisciplinary Press.
2011
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Iedema, R., & Carroll, K. (2011). The “clinalyst”: Institutionalizing reflexive space to realize safety and flexible systematization in health care. Journal of Organizational Change Management, 24(2), 175-190.
Mesman, J. (2011). Resources of strength: An exnovation of hidden competences to preserve patient safety. In E. Rowley & J. Waring (Eds.), A socio-cultural perspective on patient safety. (pp. 71-92). Surrey: Ashgate.
Iedema, R. (2011). Patient safety and clinical practice improvement: The importance of reflecting on real-time, in situ care processes. In E. Rowley & J. Waring (Eds.), A socio-cultural perspective on patient safety. (pp. 189-208). Surrey: Ashgate.
Iedema, R. (2011). Creating safety by strengthening clinicians’ capacity for reflexivity. BMJ Quality and Safety, 20, S83-S86. doi:10.1136/bmjqs.2010.046714
Carroll, K. E., & Mesman, J. (2011). Ethnographic context meets ethnographic biography: A challenge for the mores of doing fieldwork. International Journal of Multiple Research Approaches, 5(2), 155-168. doi.org/10.5172/mra.2011.5.2.155
2008-2010
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Iedema, R., Long, D., & Carroll, K. (2010). Corridor communication, spatial design and patient safety: enacting and managing complexities. In A. van Marrewijk & D. Yanow (Eds.), Organizational spaces: Rematerializing the workaday world (pp. 41-57). Cheltenham, UK: Edward Elgar.
Iedema, R., & Carroll, K. (2010). Discourse research that intervenes in the quality and safety of care practices. Discourse and Communication, 4(1), 68-86. doi.org/10.1177/1750481309351210
Carroll, K. (2009b). Unpredictable predictables: Complexity theory and the construction of order in intensive care. (PhD thesis), University of Technology, Sydney, Sydney.
Carroll, K. (2009a). Outsider, insider, alongsider: Examining reflexivity in hospital-based video research. International Journal of Multiple Research Approaches, 3(3), 246-263. doi.org/10.5172/mra.3.3.246
Iedema, R., Merrick, E. T., Rajbhandari, D., Gardo, A., Stirling, A., & Herkes, R. (2009). Viewing the taken-for-granted from under a different aspect: A video-based method in pursuit of patient safety. International Journal of Multiple Research Approaches, 3(3), 290-301. doi.org/10.5172/mra.3.3.290
Iedema, R., Merrick, E. T., Kerridge, R., Herkes, R., Lee, B., Anscombe, M., . . . White, L. (2009). Handover – Enabling Learning in Communication for Safety (HELiCS): a report on achievements at two hospital sites. MJA, 190(11), S133-S136. doi.org/10.5172/mra.3.3.290
Forsyth, R., Carroll, K., and Reitano, P. (2009) Illuminating Everyday Realities: the significance of video methods for health and social science research. International Journal of Multiple Research Approaches 3 (3) pp 214-217. doi.org/10.1080/18340806.2009.11004911
Carroll, K., Iedema, R.I., and Kerridge, R. (2008) Reshaping ICU ward round practices using video-reflexive ethnography. Qualitative Health Research 18 (3) pp. 380-390. doi.org/10.1177/1049732307313430
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